Privacy Policy

This privacy policy applies to the processing of personal data carried out by the online store Marbona (www.marbona.lv), which is managed by:

SIA INADRE

Registration No.: LV40203652375

PVD registration No.: 101648

Address: Vikingu iela 11, Sunīši, Garkalnes pag., Ropažu novads

E-mail: [email protected]

Phone: 20897017

1. What data is processed

When placing an order or contacting us, we process the following personal data:

• Name, surname

• E-mail address

• Phone number

• Delivery address

• IP address

• Payment information (not stored, but transferred to the payment processing partner)

• Other data provided by the user during communication

2. Purposes of data processing

Your data is processed for the following purposes:

• For accepting and processing orders

• For issuing invoices and processing payments

• To ensure the delivery of goods

• For handling warranty and return issues

• For user account administration (if registered)

• For fulfilling legal obligations (accounting, taxes, etc.)

• For statistical and website improvement purposes

3. Legal basis for data processing

We process personal data in accordance with the General Data Protection Regulation (GDPR), based on:

• Performance of a contract (order processing and delivery)

• Fulfillment of a legal obligation (accounting and tax records)

• User consent (for marketing purposes)

• Our legitimate interests (customer service, fraud prevention)

4. Data retention period

Personal data is stored:

• As long as necessary for order fulfillment

• In accordance with accounting regulations – up to 5 or 10 years

• Until you withdraw your consent (if consent is the basis for data processing)

5. Transfer of data to third parties

Personal data may be transferred to:

• Delivery partners (couriers, parcel machine operators)

• Payment processors

• Accounting service providers

• State institutions, if required by law

All data recipients comply with GDPR requirements.

6. User rights

You have the right to:

• Request access to your data

• Request correction or deletion of data

• Restrict or object to data processing

• Withdraw your consent (if data processing is based on consent)

• Submit a complaint to the Data State Inspectorate (www.dvi.gov.lv)

7. Use of cookies

Our website uses cookies to ensure site functionality, analyze data flow, and improve user experience.

You can manage the use of cookies in your browser.

8. Changes to the privacy policy

The privacy policy may be updated to reflect changes in legislation or our activities. The current version is always available on the website.